For veterinary practices
Less phone, less paperwork. More time at the table.
AnimalChat keeps call, message and report together with the right animal. Your AI assistant — it belongs to your practice — writes reports from your dictation and drafts replies. You approve what goes out.
- From €29 a month
- Free for pet owners
- 4.8 ★ on the App Store
What changes
The work around the treatment gets smaller.
Not the treatment itself, but everything before and after: calls, documentation, follow-ups, reminders.
One thread instead of four channels
Phone, practice chat, website and report land with the animal, not in separate inboxes. Whoever takes over sees it all together.
Reports from dictation
You speak, take photos and attach the findings. Your AI assistant writes the report, in SOAP format if you like — dictation works offline too.
You decide what it may do alone
How much your assistant answers without approval is set for the whole practice — and can differ outside opening hours.
Day to day
One case, from the evening call to the check-up.
How it runs with AnimalChat — using the example of a dog limping on her left hind leg.
- 10:14 pmCallNobody is left at the practice. Nora, our phone assistant, takes the request and files it with Tessa. She does not hold conversations.
- 9:30 amTreatmentYou dictate for 42 seconds. The SOAP report is ready as a draft before the next patient is in the room.
- 12:44 pmFollow-upThe owner asks about walks. The suggested reply is already there, clear and based on your report. You approve.
- in 5 daysCheck-upThe reminder goes to the owner automatically. The appointment comes to you.
Your clients
Pet owners use AnimalChat for free — and reach you there.
In the AnimalChat app, pet owners keep their animal’s profile, chat with everyone who cares for it, and have AnimalCoach at their side: the AI that supports them between appointments.
- Free for pet ownersOn iOS, Android and the web, no subscription — 4.8 ★ in the German App Store from 21 ratings.
- Recommended by fitWhen a pet owner looks for someone like you, AnimalCoach names whoever fits the animal and the area. A better spot cannot be bought.
- Shared with consentYou see the animal profile and contact details when the pet owner shares them with you.
„AnimalChat is now fully integrated into our daily practice routine — our staff and clients love it!“
Get started
Two ways in — you decide how to start.
Try it yourself or talk to us first. One gives you an account right away, the other a personal contact.
Try it yourself
Create your account and use every feature free for 14 days. Cancel within that time and nothing is charged.
- Your account right away, no call needed
- Then from €29 a month
- Always free for your clients
Get in touch
Leave three details and we’ll get back to you. No account is created.
Before you start
What veterinary practices want to know first.
Your question isn’t here? Write to us at info@animalpool.de
No. It drafts suggestions from what your practice knows about the animal — report, history, your recommendations. You decide what reaches the pet owner.
Calls you can’t take are forwarded to Nora. She takes the request, assigns it to the right animal and files it in the same thread as chat and report. Nora does not hold conversations. A number of your own costs €99 setup and €39 a month.
From €29 a month on the Single plan billed yearly, with the first 14 days free. AI usage is billed by consumption from a credit balance. On consultations you bill through AnimalChat, we keep 8 %. All plans are on the pricing page.
Because in AnimalChat both sides have the animal in view: profile, photos and vaccination record belong to the thread. And because your practice’s client data shouldn’t live in a private messenger — AnimalChat meets the requirements of the GDPR.
Pet owners use AnimalChat for free on iOS, Android or in the browser. Those who prefer not to can write to you through the chat on your website.
Try it with the next case in your practice.
Free for 14 days. Cancel within that time and nothing is charged.