For pet pharmacies
Everyone who asks gets an answer — even after closing.
Opening hours, pick-up, shipping: your AI assistant, owned by your pharmacy, answers what’s in your information. You decide how much it may answer on its own — if you wish, it only suggests and your pharmacy staff approve.
- From €29 a month
- Free for pet owners
- 4.8 ★ on the App Store
Lindenplatz Pet Pharmacy
ExamplePepper · Tobias R.
Are you open tomorrow morning? I’d like to drop off the prescription from Pepper’s vet.
Suggested by your AI assistant
Good evening, tomorrow we’re open from 8:30 am. Just bring the prescription along — we’ll take care of it right away.
What changes
Reachable without leaving the counter empty.
Answers after closing
Your AI assistant answers what’s in your information and on your website — in the evening too.
Clinical questions with approval
If you wish, it only suggests. Then your pharmacy staff read every reply before it reaches the client.
Advice by chat and video
Run consultations directly in AnimalChat and bill them there. We keep 8 % of the amount.
Day to day
A question in the evening, a visit in the morning.
- 7:40 pmQuestion in the appA pet owner asks when he can drop off his vet’s prescription.
- 7:40 pmAnswer from your informationOpening hours are fixed — your AI assistant replies right away.
- 8:30 amClinical questionIn the morning a question about giving the medication. Your pharmacy staff answer in the same thread.
- By appointmentVideo consultationWhen a message isn’t enough, you advise by video and bill directly.
Your clients
Pet owners use AnimalChat for free — and reach you there.
In the AnimalChat app, pet owners keep their animal’s profile, chat with everyone who cares for it, and have AnimalCoach at their side: the AI that supports them between appointments.
- Free for pet ownersOn iOS, Android and the web, no subscription — 4.8 ★ in the German App Store from 21 ratings.
- Recommended by fitWhen a pet owner looks for someone like you, AnimalCoach names whoever fits the animal and the area. A better spot cannot be bought.
- Shared with consentYou see the animal profile and contact details when the pet owner shares them with you.
Get started
Two ways in — you decide how to start.
Try it yourself or talk to us first. One gives you an account right away, the other a personal contact.
Try it yourself
Create your account and use every feature free for 14 days. Cancel within that time and nothing is charged.
- Your account right away, no call needed
- Then from €29 a month
- Always free for your clients
Get in touch
Leave three details and we’ll get back to you. No account is created.
Before you start
What pet pharmacies want to know first.
Your question isn’t here? Write to us at info@animalpool.de
If you set it to suggest only, no reply goes out without approval from your pharmacy staff. How much it may answer on its own is set for the whole business.
No. Dispensing still follows the applicable rules. AnimalChat is the channel clients use to reach you.
Through the chat on your website, through the free AnimalChat app — and through AnimalCoach, the AI in that app: when pet owners ask for an offer like yours, it names whoever fits the animal and the area.
From €29 a month on the Single plan billed yearly, with the first 14 days free. AI usage is billed by consumption from a credit balance. On consultations you bill through AnimalChat, we keep 8 %. All plans are on the pricing page.
Try it with this week’s questions.
Free for 14 days. Cancel within that time and nothing is charged.