For pet supply shops
Your advice doesn’t stop at the shop door.
Customers ask about opening hours, brands and advice. Your AI assistant, owned by your shop, answers what’s in your information. What it can’t know — such as whether something is in stock — your team clarifies.
- From €29 a month
- Free for pet owners
- 4.8 ★ on the App Store
Pet Supplies am Ring
ExampleIda · Marie S.
Do you carry grain-free dry food for small dogs? And are you open on Saturday?
Suggested by your AI assistant
Good evening, on Saturdays we’re open from 9 am to 4 pm. We carry grain-free food for small dogs from several brands — our team will check tomorrow morning whether your variety is in stock.
What changes
Advice like in the shop — even when nobody’s asking in the shop.
Answers while you serve
Your AI assistant answers recurring questions from your information. You stay with the customer in front of you.
Broadcast instead of a notice board
New stock, changed opening hours, a special day: one message reaches every customer who writes to you via AnimalChat.
Found nearby
When a pet owner asks AnimalCoach, the AI in their app, for a shop like yours, it names whoever fits the animal and the area.
Day to day
A question on Friday evening, a purchase on Saturday.
- Fri, 8:15 pmQuestion in the website chatA customer asks about grain-free food and Saturday opening hours.
- Fri, 8:15 pmAnswer from your informationYour AI assistant answers opening hours and range right away. Whether the variety is in stock, your team clarifies.
- Sat, 8:50 amYour team handles the restBefore opening, someone checks and replies in the same thread.
- Sat, 11:30 amPurchase in the shopThe customer comes by — and next time writes straight to you.
Your clients
Pet owners use AnimalChat for free — and reach you there.
In the AnimalChat app, pet owners keep their animal’s profile, chat with everyone who cares for it, and have AnimalCoach at their side: the AI that supports them between appointments.
- Free for pet ownersOn iOS, Android and the web, no subscription — 4.8 ★ in the German App Store from 21 ratings.
- Recommended by fitWhen a pet owner looks for someone like you, AnimalCoach names whoever fits the animal and the area. A better spot cannot be bought.
- Shared with consentYou see the animal profile and contact details when the pet owner shares them with you.
Get started
Two ways in — you decide how to start.
Try it yourself or talk to us first. One gives you an account right away, the other a personal contact.
Try it yourself
Create your account and use every feature free for 14 days. Cancel within that time and nothing is charged.
- Your account right away, no call needed
- Then from €29 a month
- Always free for your clients
Get in touch
Leave three details and we’ll get back to you. No account is created.
Before you start
What retailers want to know first.
Your question isn’t here? Write to us at info@animalpool.de
No. AnimalChat is a way for customers to reach you — with or without a shop.
Not on its own. It works with your information and your website. Your team answers questions about current stock.
Through the chat on your website, through the free AnimalChat app — and through AnimalCoach, the AI in that app: when pet owners ask for an offer like yours, it names whoever fits the animal and the area.
From €29 a month on the Single plan billed yearly, with the first 14 days free. AI usage is billed by consumption from a credit balance. On consultations you bill through AnimalChat, we keep 8 %. All plans are on the pricing page.
Try it with this week’s questions.
Free for 14 days. Cancel within that time and nothing is charged.