For pet cremation services
Saying goodbye is hard enough. Waiting shouldn’t add to it.
Procedure, collection, individual or communal cremation: your AI assistant, owned by your business, answers the first questions calmly from your information — in the evening too. Your team has the personal conversation.
- From €29 a month
- Free for pet owners
- 4.8 ★ on the App Store
Auenweg Pet Cremation
ExampleBalu · the W. family
Our dog Balu died this afternoon. We’d like to have him cremated. How does it work, and can you collect him?
Suggested by your AI assistant
We’re very sorry about Balu. We’ll gladly collect him from your home. You can choose between an individual cremation, after which you receive the ashes, and a communal cremation. A member of our team will call you this evening to talk everything through calmly.
What changes
Reachable with care, without sitting by the phone around the clock.
The first questions answered
Procedure, costs, options: your AI assistant answers from your information — calmly and without pressure.
You decide what it may do alone
If you wish, it only suggests and your team approves. Outside your hours you can set it differently than during the day.
Named when needed
When a pet owner asks AnimalCoach, the AI in their app, about a cremation, it names providers that fit the animal and the area.
Day to day
An evening when a family says goodbye.
- 6:20 pmMessage from the familyBalu has died. The family asks in the website chat what happens next.
- 6:20 pmFirst answerYour AI assistant explains collection and types of cremation from your information — or prepares a suggestion for approval.
- 7:00 pmPersonal conversationYour team calls. Everything important is already in the thread.
- LaterReturning the ashesAppointment and questions run in the same thread.

Your clients
Pet owners use AnimalChat for free — and reach you there.
In the AnimalChat app, pet owners keep their animal’s profile, chat with everyone who cares for it, and have AnimalCoach at their side: the AI that supports them between appointments.
- Free for pet ownersOn iOS, Android and the web, no subscription — 4.8 ★ in the German App Store from 21 ratings.
- Recommended by fitWhen a pet owner looks for someone like you, AnimalCoach names whoever fits the animal and the area. A better spot cannot be bought.
- Shared with consentYou see the animal profile and contact details when the pet owner shares them with you.
Get started
Two ways in — you decide how to start.
Try it yourself or talk to us first. One gives you an account right away, the other a personal contact.
Try it yourself
Create your account and use every feature free for 14 days. Cancel within that time and nothing is charged.
- Your account right away, no call needed
- Then from €29 a month
- Always free for your clients
Get in touch
Leave three details and we’ll get back to you. No account is created.
Before you start
What pet cremation services want to know first.
Your question isn’t here? Write to us at info@animalpool.de
The way you describe in your information: calmly, factually, without pressure. If you wish, it only suggests and your team approves every reply.
Yes, in the chat. The request lands in your team’s inbox, and you confirm.
Through the chat on your website, through the free AnimalChat app — and through AnimalCoach, the AI in that app: when pet owners ask for an offer like yours, it names whoever fits the animal and the area.
From €29 a month on the Single plan billed yearly, with the first 14 days free. AI usage is billed by consumption from a credit balance. On consultations you bill through AnimalChat, we keep 8 %. All plans are on the pricing page.
Try it at your own pace.
Free for 14 days. Cancel within that time and nothing is charged.
